What Personal Data We Collect and Why We Collect It
Welcome to the Optitera Global Networks Privacy Policy. This policy outlines the collection, usage, and sharing of your personal information when you visit or make a purchase from our website at https://optiteraglobal.ca (referred to as the “Site”).
### Personal Information We Collect
Upon visiting the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you navigate the Site, we gather information about the specific web pages or products you view, the websites or search terms that led you to the Site, and how you interact with the Site. This automatically-collected information is termed “Device Information.”
We employ the following technologies to collect Device Information:
– **Cookies:** Data files placed on your device or computer, often including an anonymous unique identifier. For more details on cookies and how to disable them, visit [http://www.allaboutcookies.org](http://www.allaboutcookies.org).
– **Log Files:** Record actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– **Web Beacons, Tags, and Pixels:** Electronic files used to record information about your browsing activity on the Site.
Additionally, when you make a purchase or attempt to do so, we collect specific information, including your name, billing address, shipping address, payment details (credit card numbers or bank account numbers), email address, and phone number. This information is termed “Order Information.” When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
### How We Use Your Personal Information
We use the Order Information to fulfill orders placed through the Site, which includes processing payments, arranging shipping, and providing invoices and/or order confirmations. Additionally, we utilize this information to:
– Communicate with you
– Screen orders for potential risk or fraud
– Provide information or advertising related to our products or services, in line with your preferences
The Device Information is employed to screen for potential risk and fraud, particularly using your IP address. Furthermore, we use this information to enhance and optimize our Site, such as generating analytics about how customers browse and interact with the Site and assessing the success of our marketing campaigns.
### Sharing Your Personal Information
We do not share your Personal Information with third parties.
### Your Rights
You have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, please contact us.
### Data Retention
When you place an order through the Site, we retain your Order Information unless you request deletion.
### Changes
We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
### Contact Us
For more information about our privacy practices, questions, or complaints, please contact us via email at support@optiteraglobal.ca
